Course curriculum

  • 01
    Getting Started
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    • Course Overview
    • Learning Outcomes
    • Introduction
  • 02
    Continuous Learning In The Workplace
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    • The State Of Continuous Learning
    • Why Your Team's Lack Of Continuous Learning Is Hurting Your Results And Goals
    • How To Facilitate Continuous Learning For Your Customer Success Team
  • 03
    Do's And Don'ts of Continuous Learning
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    • Do's And Don'ts of Continuous Learning
  • 04
    EXERCISE: The 9 Dots
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    • The 9 Dots
  • 05
    Learning Checkpoint
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    • Learning Checkpoint
  • 06
    Wrap-Up
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    • Wrap Up
  • 07
    Recommended Resources
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    • Recommended Articles
    • Recommended Videos
    • Recommended Books
    • Recommended Courses