Course curriculum

  • 01
    Getting Started
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    • Course Overview
    • Learning Outcomes
    • Introduction
  • 02
    Why Team Building?
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    • Benefits of Team Building
    • Why Team Building is Relevant to Customer Success Professionals
  • 03
    How to Develop Your Team Building Skills
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    • Overview
    • How To Become Proficient in Team Building Step-by-Step
    • Additional Team Building Strategies
  • 04
    Do's and Don'ts of Team Building
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    • Do's and Don'ts of Team Building
  • 05
    GROUP EXERCISE: Coin Logo
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    • Group Exercise: Coin Logo
  • 06
    Learning Checkpoint
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    • Learning Checkpoint
  • 07
    Wrap Up
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    • Wrap Up
  • 08
    Additional Resources
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    • Recommended Articles
    • Recommended Books
    • Recommended Media
    • Recommended Courses