Recertification: CCSM 107: Managing Account Relationships

01
Getting Started
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- Course Overview
- Introduction
- Cornell Notes Template
02
Getting Your Mindset Right
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- Getting Your Mindset Right
03
Establishing The Relationship
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- Establishing The Relationship
- Recall Checkpoint
04
Maintaining The Relationship
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- Maintaining The Relationship
05
Becoming A Trusted Advisor
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- Becoming A Trusted Advisor
- Recall Checkpoint
06
Knowledge Check
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- What is a Knowledge Check?
- Getting Ready for the Knowledge Check
- Understanding the Knowledge Check Format
- CCSM-107 Recertification Knowledge Check
- What Do the Knowledge Check Results Mean?
07
Next Steps
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- Next Steps
08
Additional Review
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- Introduction
- Getting Your Mindset Right
- Establishing New Relationships
- Maintaining Relationships
- Becoming A Trusted Advisor
- Wrap Up
09
Retake the Knowledge Check
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- Retake the Knowledge Check
- CCSM-107 Recertification Knowledge Check
- What Do the Knowledge Check Results Mean?
10
Next Steps
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- Next Steps

This course provides an overview of the concepts presented in the CCSM 107: Managing Account Relationships course. You can use this course to help you prepare for the Recertification Exam.