Public Speaking In this course, we'll explore an important skill for CSMs to master - public speaking. You'll learn why public speaking skills are relevant to Customer Success and ways to improve them. Enroll for free
01 Getting Started Show Content Course Overview Learning Outcomes Introduction 02 Public Speaking and Its Benefits Show Content Benefits of Public Speaking Why Public Speaking is Relevant to Customer Success Professionals 03 How to Develop Your Public Speaking Skills Show Content Overview How to Be a Good Public Speaker Step-by-Step Additional Public Speaking Strategies 04 Do's and Don'ts of Public Speaking Show Content Do's and Dont's 05 Learning Checkpoint Show Content Learning Checkpoint 06 SOLO EXERCISE: Watch Yourself Show Content Watch Yourself 07 Wrap Up Show Content Wrap Up 08 Additional Resources Resources Show Content Recommended Articles Recommended Books Recommended Videos Recommended Courses