Course curriculum

  • 01
    Getting Started
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    • Course Overview
    • Learning Outcomes
    • Learner Workbook
    • Slide Handouts
    • Introduction
  • 02
    What Is IDEAL?
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    • What is IDEAL?
  • 03
    Using The IDEAL Framework
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    • Using The IDEAL Framework
    • Learning Checkpoint
  • 04
    Using 5 Whys For Root Cause Analysis
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    • Using 5 Whys For Root Cause Analysis
  • 05
    5 Whys Practical Application Example
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    • 5 Whys Practical Application Example
    • Learning Checkpoint
  • 06
    Wrap Up
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    • Wrap Up
    • Reflect On Your Learning
    • Share Your Feedback
  • 07
    Bonus Resources
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    • Recommended Reading