Interpersonal Skills In this course, we'll explore together an important skill you need to excel as a CSM - interpersonal skills. You'll learn why interpersonal skills are relevant to Customer Success and ways to improve your interpersonal skills. Enroll for free
01 Getting Started Show Content Course Overview Learning Outcomes Introduction 02 Interpersonal Skills And Their Benefits Show Content Benefits of Interpersonal Skills Why Interpersonal Skills Are Relevant To Customer Success Professionals Why Interpersonal Skills Are Crucial In The Workplace 03 How To Develop Your Interpersonal Skills Show Content Overview How To Develop Your Interpersonal Skills Step-by-Step 04 Do's And Don'ts Of Interpersonal Skills Show Content Do's And Don'ts Of Interpersonal Skills 05 Learning Checkpoint Show Content Learning Checkpoint 06 GROUP EXERCISE: Non-Verbal Introduction Game Show Content GROUP EXERCISE: Non-Verbal Introduction Game 07 Wrap Up Show Content Wrap Up 08 Additional Resources Show Content Recommended Articles Recommended Books Recommended Videos Recommended Courses
