How To Integrate The Competency Model Into Your Performance Evaluations: Defining Performance

01
Getting Started
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- Course Overview
- Learning Outcomes
- Introduction
02
Performance Evaluations And Customer Success
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- The Impact of Performance Evaluations in Customer Success
- A Competency-Informed Approach To Performance Evaluations
03
Do's And Don'ts
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- Do's And Don'ts
04
Learning Checkpoint
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- Learning Checkpoint
05
EXERCISE: Competency Based Review
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- Competency Based Review
06
Recommended Resources
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- Recommended Articles
- Recommended Videos
- Recommended Books
- Recommended Courses
07
Wrap Up
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- Conclusion

In this course, we'll explore how you can transform your company's performance evaluations using a competency-based approach. You'll learn how to provide employees objectives and goals to improve upon while assessing their current performance.