Course curriculum

  • 01
    Getting Started
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    • Course Overview
    • Learning Outcomes
    • Introduction
  • 02
    Growth Mindset and Its Benefit
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    • Benefits of a Growth Mindset
    • Why a Growth Mindset is Relevant to Customer Success Professionals
  • 03
    How to Develop Your Growth Mindset Skills
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    • How to Develop a Growth Mindset Step by Step
  • 04
    Do's and Don'ts of Growth Mindset
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    • Do's and Don'ts of Growth Mindset
  • 05
    Learning Checkpoint
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    • Learning Checkpoint
  • 06
    SOLO EXERCISE: 30-Day Challenge
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    • 30-Day Challenge: How to Draw an Eye
  • 07
    Wrap Up
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    • Wrap Up
  • 08
    Additional Resources
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    • Recommended Articles
    • Recommended Books
    • Recommended Media
    • Recommended Courses