CCSM-211: Cultivating Key Internal Relationships You'll learn learn how to establish effective internal relationships and how to align effectively with other parts of your organization so you get the help you need to make your customers successful. Liquid error: internal
01 Getting Started Show Content Course Overview Learning Outcomes Learner Workbook Slide Handouts Introduction 02 Lesson 1: Why We Can't Do This Alone Show Content Why We Can't Do This Alone 03 Lesson 2: Using Customers To Generate Value Show Content Using Customers To Generate Value 04 Lesson 3: Practical Tips Show Content Practical Tips For Building Strong Relationships Learning Checkpoint 05 EXERCISE: Empathy Mapping for Perspective Show Content Exercise Instructions Empathy Map Canvas 06 Wrap Up Show Content Wrap Up Reflect On Your Learning Share Your Feedback 07 Bonus Resources Show Content Recommended Reading
