Course curriculum

  • 01
    Getting Started
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    • Course Overview
    • Learning Outcomes
    • Learner Workbook
    • Slide Handouts
    • Introduction
  • 02
    Why to Say No
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    • Why to Say No
  • 03
    When to Say No
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    • When to Say No
    • Learning Checkpoint
  • 04
    The Four Step Framework for Saying No
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    • The Four Step Framework for Saying No
  • 05
    Best Practices for Diplomatic Declines
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    • Best Practices for Diplomatic Declines
    • Learning Checkpoint
  • 06
    Wrap Up
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    • Wrap Up
    • Reflect On Your Learning
    • Share Your Feedback
  • 07
    Bonus Resources
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    • Recommended Reading