Manager Guide: Building Account Success Plans
This Manager Guide is designed to accompany the CCSM-104: Building Account Success Plans course. It provides various resources to help managers facilitate a more engaging and actionable learning experience for individual learners on their team.
Manager Guide: Applying a Consultative Approach
This Manager Guide is designed to accompany the CCSM-108: Applying a Consultative Approach course. It provides various resources to help managers facilitate a more engaging and actionable learning experience for individual learners on their team.
Manager Guide: Storytelling for Customer Success
This Manager Guide is designed to accompany the CCSM-401: Storytelling for Customer Success course. It provides resources to help managers facilitate an engaging and actionable learning experience for individual learners on their team.
Manager Guide: Understanding Negotiation Fundamentals
This Manager Guide is designed to accompany the CCSM-404: Understanding Negotiation Fundamentals course. It provides resources to help managers facilitate an engaging and actionable learning experience for individual learners on their team.
Manager Guide: Adopting an Outcome-Based Selling Approach
This Manager Guide is designed to accompany the CCSM-412: Adopting an Outcome-Based Selling Approach course. It provides resources to help managers facilitate an engaging and actionable learning experience for individual learners on their team.