Diversity in Customer Success

Diversity in CS: Not a DEI Hire - Reframing the History of Black Labor to Modern Leadership
This webinar from the Diversity in CS Webinar series explores the journey from the historical undervaluation of Black labor to the modern leadership roles that Black professionals now hold across industries and in Customer Success.

Diversity in CS: Diverse Paths to Success - From Service to Success
This webinar from the Diversity in CS Webinar series examines how individuals from various Customer Service environments can leverage their backgrounds to thrive in Customer Success roles.

Empowering Black Women in Customer Success
This Diversity in Customer Success webinar focuses on the perspectives and experiences of black women in Customer Success.

Driving Inclusivity in CS: A Focus on Neurodiversity
This webinar from the Diversity in CS Webinar series looks to examine the importance of inclusivity for neurodiverse colleagues in customer success and other highly facing customer roles.

Questioning for Success: Strategies for Getting Customer Feedback and Insight
This Diversity in Customer Success webinar focuses on how to utilize various questioning strategies in order to gather customer feedback and insights.

Diverse Paths to Success: Education
This Diversity in Customer Success webinar focuses on the panelists' perspectives and experiences about entering a new role within Customer Success from the education field.

Bringing Your Whole Self Into the Workplace
This Diversity in Customer Success webinar focuses on the panelists' perspectives and experiences about bringing your whole self into the workplace.

Encouraging Diverse Hiring Practices
This Diversity in Customer Success webinar focuses on the panelists' perspectives and experiences about diverse hiring practices in Customer Success.

Getting Started in Customer Success
This Diversity in Customer Success webinar focuses on the panelists' perspectives and experiences about entering the CS industry.

Black Men in Customer Success
This Diversity in Customer Success webinar focuses on the perspectives and experiences of Black Men in Customer Success.