Data-Driven Decision Making Learner Assessment
The Learner Assessment provides you with an assessment of where you stand with regards to your pre-program level of familiarity with the skills and practices that make up the fundamentals of Data-Driven Decision Making.
Data-Driven Decision Making for Customer Success
How can data help you improve your decision-making? In this course, you will learn basic statistical principles and how to use data correctly to inform better business decisions.
CCSM-408: Using Microsoft Excel for Customer Success
CSMs are awash in customer and business information. Learn how you can effectively utilize the features of Microsoft Excel to track, manage and manipulate important data.
Data-Driven Decision Making Certification Exam
Achieving the Data-Driven Decision Making Certification will help you to develop your base of knowledge by exploring the nature of variation and how to use data correctly to inform better business decisions.