Change Management for Customer Success Learner Assessment

The Learner Assessment provides you with an assessment of where you stand with regards to your pre-program level of familiarity with the skills and practices that make up the fundamentals of Change Management for Customer Success.

Change Management for Customer Success Professionals

CSMs are change leaders, whether you embrace it or not. You are the face of your customers’ change; driving value-creating adoption, building user competencies and thinking about lifetime relationships. Begin building your change leadership capacity.

Change Management for Customer Success Certification Exam

Achieving the Change Management for the CSM Certification will help you to develop your base of knowledge by exploring how change management strategies can be applied to Customer Success.